Refund Policy
30-Day Returns
We gladly accept returns within 30 days of delivery. To be eligible, merchandise must be unworn, unwashed, undamaged, and have all original tags attached. Items must be returned in their original packaging.
Exchanges
Exchanges on U.S. orders are free, up to two exchanges per order. Once your order is placed it cannot be modified, so if you need a different size or color, please use our return process to request an exchange after delivery.
Refunds
Once we receive and inspect your return, we will notify you by email whether your refund has been approved. Approved refunds are issued to your original form of payment within 5-10 business days. Shipping charges, if any, are non-refundable.
Non-Returnable Items
Final sale items, gift cards, and worn, washed, or damaged merchandise are not eligible for return or refund. We are not responsible for lost return shipments sent to an incorrect address.
Damaged or Defective Items
If your order arrives damaged or defective, contact us within 7 days of delivery and we'll arrange a replacement or refund at no additional cost to you.
How to Start a Return
Email support@cowboylaw.com with your order number to begin a return or exchange. We'll send you instructions and a shipping label by email.
Right to Refuse
We may refuse any request for an exchange or refund if, in our sole discretion, we suspect fraudulent, abusive, unlawful, or other manipulative behavior.
Questions?
Email us at support@cowboylaw.com and we'll be happy to help.