Refund policy

Thirty Days, No Questions Worth Asking

Every Cowboy Law piece is cut, sewn, and finished to be kept. If something isn't right, we'll make it right. We welcome returns within 30 days of delivery — pieces should be unworn, unwashed, and undamaged, with original tags attached, returned in their original packaging.

Complimentary Exchanges

Exchanges on U.S. orders are on the house — we cover both the return label and the reshipment. Each order includes up to two exchange rounds, and a single round may cover as many pieces from your order as needed.

Refunds

Once your return arrives and is inspected, we'll confirm by email. Approved refunds are issued to your original form of payment within 5–10 business days. Original shipping charges are not refundable.

No Restocking Fees

We don't charge them. A return costs you nothing beyond the original shipping charge, which is not refundable.

International Returns

Returns from outside the United States are welcome on the same 30-day terms, but international clients cover return shipping and any duties already paid. We recommend a tracked service — we can only refund what reaches us.

Gifts

If a piece arrived as a gift, email us with the order number from the packing slip and we'll arrange an exchange or issue store credit to you rather than to the original purchaser.

The Fine Print

Final sale pieces, gift cards, and garments that have been worn, washed, or damaged are not eligible for return. Once we've sent your return label, please ship within 14 days — labels expire after that and we'll need to issue a new one. We cannot take responsibility for return shipments sent to an incorrect address, and we reserve the right to decline an exchange or refund where we suspect misuse of this policy.

Damaged or Imperfect

If a piece arrives damaged or short of our standard, tell us within 7 days of delivery. We'll arrange a replacement or full refund at no cost to you.

Beginning a Return

Email support@cowboylaw.com with your order number. We'll reply with instructions and a prepaid return label — for U.S. orders, you'll never pay to send a piece back.

Questions? support@cowboylaw.com · 1-346-597-3445. A person answers, within 1–2 business days.